FREE GROUND SHIPPING for orders over $49 in the US
Shipping Costs and Methods
Location - US
Shipping Method - Domestic Standard (5-7 Business Days) | International Air Freight (14-21 days)
Cost - $6 Flat Fee under $49, free above $49 | $15 Flat Fee per Seller per order for first item, +$2 per additional item(s).
Note: Sellers can charge international shipping at a flat $15 fee, currently set by Ububba, per order (and per Seller, if there are several International Sellers in one order). The flat rate $15 is for the first item, and Sellers can charge an incremental $2 dollars per additional item(s). Expedited orders, medium and large parcel items, and freight delivery, may include additional fees.
We are pleased to provide simple flat rate shipping options to all U.S. states. Domestic ground shipping is free for orders over $49. Orders over $49 that do not ship via domestic ground shipping (expedited orders, medium and large parcel items, freight delivery, and items that ship from outside of the United states) may include a small fee. Pricing and flat fee costs are subject to change.
Standard delivery arrives within 7-9 business days (this does not include the two days needed to process your order), but may take up to 10 business days from date shipped, except for holidays. Any orders placed during our sales events may take an additional 2-4 days to fulfill before being shipped. During our sales event you may receive a pre-shipment notification before your order is shipped. Please allow the allotted fulfillment time in addition to the shipping transit time selected for your order.
Pick-up order will require 2 days to fulfill before the 3-4 day transit to store.
Please note for first class (standard ground) tracking information is not available. Once the package is delivered your tracking information will reflect the delivery notification. Please note- standard packages are not insured and the client takes full responsibility to file a claim with USPS if lost/damaged.
Standard delivery includes Alaska, Hawaii, and U.S. territories. Package will arrive within 5-8 business days, Please allow an additional 3-7 business days from the shipped date for international order.
Any orders sent to APO addresses will not have a trackable service. It will take upto 30 days for the package to be delivered.
Standard mail delivery packages are not insured. Please note once a package is scanned as delivered by the postal service we are no longer responsible for any packges that go missing. We will only insure coverage for lost or damaged packages in transit.
*ALL ORDERS PLACED DURING SALES EVENTS WILL REQUIRE AN ADDITIONAL 2-4 BUSINESS DAYS TO FULFILL BEFORE SHIPPED
Delivery Time Estimate
To estimate when a package will be delivered, the following points should be considered:
Credit card authorization and address verification must be received prior to order processing. Processing may take up to 48 hours.
Orders with Out of Stock item(s), may take an additional 2 to 5 business days to process & ship. You may receive an email notifying the item is completely out of stock.
Please take weekends & holidays into consideration.
Tracking your Order
As soon as your order has been processed and shipped, an email containing your tracking number from USPS/UPS will be sent to your e-mail registered on our shopping site. If you do not receive the shipping confirmation email within 3 to 5 business days from your order date please do not hesitate to contact us using the link at the bottom of our page.
Note to Customer: We cannot be responsible for items in the event that you are out of town and there is valid proof of delivery.
Please note once a package is scanned as delivered by the postal service we are no longer responsible for any packges that go missing. We will only insure coverage for lost or damaged packages in transit.
*Some packages may require a signature for the addressee
Please note we cannot make any address changes when using paypal checkout as they require we send it to the address entered upon checkout.
Any other address changes will be subject to approval, as there must be verification that the shipping address requested corresponds to the information of the card holder.
We are NOT responsible for any custom fee's required to be paid once delivered. Please check with your postal service on any Fee's you may have to pay before placing your order. We will not refund any shipping charges if a package is sent back due to fee's not being paid or for any unclaimed packages. You will be charged a restocking fee of 25% for any items sent back due to non payment of custom fees. If the package is sent back and received past the 21 day return policy you will be issued a credit for use on your next order, we will not issue a refund for any orders received past the 21 day return policy.
Taxes & Duties
For US orders, we do not collect taxes in all states. Your purchase may be subject to sales and use tax. Depending on your state, you may be exempt from sales tax- some states require a tax return at the end of the year for purchases made online.
If you are buying a product from a country outside of the US, duties are included in the price of the item. If the total of your shipment is over $800 you may be subject to relevant import duties charged by your carrier.
Canceling an Order
When you place an order on Ububba.com, we begin processing the order immediately to make sure you get your delivery as speedily as possible. Unfortunately, we're unable to cancel or change an order once it's been submitted. Sometimes we are able to make changes to orders that have not yet been shipped. If your order has already been dispatched, our support team is more than happy to set up a return for you. Please note that we will not be able to accept a return for any items marked as Final Sale. If you want to cancel or make changes to your order, please reach out to our support team at firstname.lastname@example.org
Currently we are shipping only to the United States. We're working hard to bring Ububba to additional countries in the near future.